Return Policy
Stated below are the itemized return policies of HOLY CODI STUDIO:. Please read them carefully as they will be enforced. Should you choose to return your order, it will be assumed you have read and understand the return policies stated here.

CANCELLATION
Order cancellations must be requested by written form (letter or email). No cancellations will be accepted after shipment has been made.

RETURNS
Returns are accepted within 5 days upon confirmed date of receipt of delivery and must obtain a Return Authorization (RA) number. RA number is informed by e-mail after receiving your return notice and valid for 7 business days from date of issue. Any returns sent without a valid RA number provided by HOLY CODI STUDIO will be sent back to customer at their expense.

There are NO refunds. All returns will incur a 15% restocking fee. Adjusted balance will be applied towards an exchange or merchandise credit only. All returns must be accompanied with a RA number.

Customer will assume return shipping charges. We do not offer Call Tags.

All returned goods must be in its original condition: unopened, in it's pre-packed poly-bag packages with it's original manufacturer's seal.

CLAIMS
Claims for damages/ manufacturer's defect must be made with 5 business days of receipt. If an item is damaged, we will gladly replace it upon inspection of the returned good(s). Damaged returns also need to be accompanied with an RA number. Please allow all returns to be processed within a week of receipt. Once a damaged return is received and processed, the item(s) will be replaced or recorded as a merchandise credit. If the goods are sent after date of allowance, the item(s) will be returned back to customer at their expense. All sale items are FINAL. No exceptions.

C.O.D. Policy
a. All C.O.D.s must be paid by money order or certified check only.
b. If a shipment is refused, the order may be canceled and can lead to HOLY CODI STUDIO placing a hold on outstanding/corresponding account(s).
c. All shipments refused or returned back to HOLY CODI STUDIO under any circumstances will incur additional shipping costs and processing/return fees charged to HOLY CODI STUDIO by the carrier if shipped out for a second attempt.
d.HOLY CODI STUDIO assumes no liability once the shipment has been shipped and authorized by the receiver. One courtesy call or email will be made for the amount the receiver must have prepared.
e. Upon receipt of returned packages, HOLY CODI STUDIO will attempt to make one follow up phone call in regards to the shipment. If there is no response to our initial call within 3 business days, the goods will be placed back into stock. Customers will be liable for all additional processing/return fees incurred. A separate invoice will be mailed or applied to a future order.